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Saturday Programs

Effective Client Communication

Melissa Jepson

Do you dread the term “puppy cut”? Have you ever been frustrated with a bad review or an unsatisfied client? It’s common for requests on both sides to get lost in translation. In today’s competitive market, being proficient in communicating well with your client base translates into happier customers, satisfied repeat business, and more money in your pocket overall. In this class, you will become versed in how to ask the right questions, make the right requests, and phrase interactions professionally to smooth out conversational bumps for a more fulfilling experience overall.

Let’s Airbrush! No Talent Needed!

Milena Kon

Want to do something extraordinary and out of this world for your clients? Want to try something excitingly new and colorful, and out of the box? Milena will help you gain confidence and mastery over the airbrush, a complex tool with numerous ways of use. Learn the importance of choosing the right equipment for each design and an understanding on how to create simple or broad lines, to adding a single perfect rose or airbrush an entire bouquet of flowers. Let your imagination go wild, and let’s Airbrush!

Bread and Butter Bichon

Lisa Leady

Join Lisa in this demo as she simplifies Bichon trims for the everyday groomer. Lisa with show you how to combine clippers and scissors to achieve a very finished pet trim on this beautiful breed. She will show you what works for a pet trim but also how to keep a breed profile and pattern.

Asian Style Trims for the Everyday Groomer

Joshua Morales

In this seminar, Joshua will show you how to make the Asian style practical and prosperous for your business.

Gizmos and Gadgets for Groomers

Cheryl Purcell

You’ve seen all those new tools, now find out how to use them! It seems like every time you open a catalog there’s some new grooming tool. Ever wonder if they're for you? Well, Cheryl, a self-proclaimed gadget junkie, is here to let you know what's worth trying, what you just can’t live without and how to use the tools correctly. Learn how to groom more efficiently, and with less stress.

Techniques for Using Shears and Thinners

Jonathan David

This session will be a demonstration of technical skills using shears. Jonathan will demonstrate his well-known thinning shear "Scissor Over Comb Technique". He will also demonstrate straight and curved shears for scissoring curly coats and how to add contouring to your grooming for added style and flair.

Five Steps to Perfect Puppies

Brenda Robinson

Does a puppy on your books make you cringe? Do you dread the thought of training a puppy to accept grooming? Come learn five simple steps to quickly and easily train puppies for a lifetime of grooming, in the short time you have them on your table. You will love grooming puppies after this!

Mobile with Laura Jayne

Laura Jayne Sabbah

This seminar will cover efficiency, booking software, texting transcripts for customer interactions, client contacts, policies, merchant services, pricing, urban and suburban mobile grooming.

Build Your Toolkit, Build Your Capabilities

Tammy Siert

Not all clippers are created equal. We’ll explore the different types of clippers/motors, blade types, combs, tools and maintenance. Learn about the differences between cord and cordless, the use of multiple speeds and adjustable versus detachable blade clippers. Tammy will also explain when and how to replace tools and blades.

Running Your Business to Its Maximum Potential

Joey Villani

We all go through the same things in business when we’re having a hard time figuring out what we should be charging, dealing with difficult clients and figuring out how to move forward. If you are struggling with this, then this is the seminar for you. Figure out what you should be charging, how to streamline your day-to-day operation, and be confident that you are doing everything to its maximum potential.

What About Those Employees?

Linda Easton & Dr. Jim Warner

A well-working team can remove stress, increase profits and make running a grooming business fun. Hiring and keeping the right employees is very important in every business, so let’s take the stress out of getting and keeping good employees. It starts with the first interview and the employee manual. Today’s new laws are changing the way we should pay our employees. Paying strategies can make more money for the business owner AND the employee! Tips on keeping the employees you love and letting go those you don’t, and where to look for employees and alternatives to hiring more groomers will also be discussed. This class is also great for employees who are frustrated in their jobs.

Stinky Dogs!

Dr. Cliff Faver

Fighting dog smells and can’t figure out how to get rid of the odor? Have you just accepted certain breeds of dogs or certain dogs just stink? What do you do with a dog that is sprayed by a skunk? Come learn the science behind that smell and approaches to “fixing” the problem versus just trying to cover it up. The pet/human bond is very important, but it is hard to love a pet to its fullest if you can’t get past the smell. Come and learn how to change that dynamic to a positive one and save the relationships.

Lap Holds for Feline Grooming

Deborah Hansen

Struggling with the dreaded “sani” area? Want to learn more holds to enhance your feline grooming skills? Deborah Hansen, CFMG, CFCG will walk you through the holds she uses every day. While Deborah grooms on the floor, this class will cover each hold on the floor and on a chair. Do not shy away from lap grooming if you are not flexible or the kind of person who can’t sit on the floor. She will cover options and techniques that will allow for anyone to use these holds!

Techniques and Tools for Gentle De-Matting

Jess Rona

Jess will show you how to dematt using her gentle technique. This will help gain the trust of your dog, and bring clarity to the dematting process.

Grooming the New Designer Dogs

Sue Watson

We are all getting them now; all those little or big Mix Breeds—no, wait—"designer" dogs. The owners have no clue what their pet should look like because they never want it to look like what it really is. Sue can give you suggestions that can help you deal with those clients and make their decisions easier for them and their fancy designer dogs. Bring your ideas along as well and we will share.

Angela Kumpe’s Secrets to Owning Your Own Salon

Angela Kumpe

Do you own or want to own a grooming salon? Angela Kumpe will share some of her secrets to a successful business. Angela owned her salon for over 20 years, her mobile grooming service for over 5 years, and her retail business for over 12 years. This class will be filled with simple tips on things like marketing, pricing, retirement, budgets and more.

Quick and Trendy Yorkie Styles

Shannon Tupes-Moore

Yorkies are one of the most common dogs walking into salons today. In this seminar, Shannon Tupes-Moore, NCMG will demonstrate a quick and easy low maintenance trim that is stylish yet easy to execute. She will also briefly discuss coat maintenance and product selection to help you deliver that “just stepped out of the show ring” finish.

Shear Balance

Krystal Purcell

GroomTeam USA member Krystal Purcell gives you the basic lowdown on all things shear! She’ll show you the importance of thumb and finger guards, explain the differences between thinners, blenders, and chunkers, and tell you how you can improve your scissor technique just by holding your shears differently.

Supercharge Your Grooming

Victor Rosado

In this seminar you will find out how to make the best out of your grooming by adding up extras that will make your cash drawer smile. These are the financial aspects that can maximize your everyday grooming.

Groomers Guide to Herding and Working Group Dogs

Jennifer Bishop-Jenkins

How did Working and Herding Group dogs contribute to the development of modern human economic systems? What grooming techniques are right for these large, intelligent dogs with the natural, often heavy coats? Their grooms and coat types are diverse, far beyond their "Bath/Brush" only stereotype. This session will reveal the origin of all 7 groups of dog breeds, with special focus on the Working and Herding group dogs, and will help any groomer, from beginner to master, categorize coat types and learn the best strategies to groom each type. Learn what grooming tools and techniques are best suited for each coat type. This workshop will describe, breed by breed, the specific grooming needs of all the breeds and coat types in these two groups, while addressing the controversy and explaining the correct care of the most common and natural of all dog coat types: the Double Coat.