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Friday Programs

Puppy Handling 101 Certificate Course

Melissa Jepson

Puppies are often a whole other world when it comes to the easiest way to acclimate them you the grooming process. This four-hour certificate course will equip you with the best knowledge and techniques to handle puppies with confidence! We will cover psychological milestones, ongoing handling techniques, overcoming common obstacles, and how to set your puppies up for a lifetime of success both on the grooming table and off.

AKC S.A.F.E. Grooming Certification Program

Susan Sholar

The American Kennel Club recognizes that grooming is important to the overall health, comfort and well-being of pets. Setting the standard in grooming safety to ensure these needs are met for all pets in salon, The AKC is proud to offer the Safety in Salons Certification Program to groomers and salons.

As reputable and quality pet care professionals, groomers should consider the safety and welfare of the pets entrusted to their care. The Safety in Salon course will review best practices focusing on pet care, health, and safety. Topics covered include accident avoidance, disease awareness, and sanitation.

All groomers who attend will be eligible, at no additional charge, to become AKC Safety Certified Groomers and receive a frameable certificate and other great benefits. This course is also an important part of the requirements for the AKC Safety in the Salon Certification. This salon certification gives salon owners a means to show their commitment to the health and safety of pets and in return receive valuable marketing support from the AKC.

Poodle Up-Do

Cat Opson

Trying to figure out how they manage to get a Poodle top-knot to look so gorgeous? Cat will demonstrate the tricks she has learned from breeders which she applies to create the most stunning Poodle top-knot spray-ups. Learn what products and tools you will need. From start to finish you will see her transform a Poodle’s head to sprayed-up perfection!

Modern Family, Poodle Style

Valerie Partynski

Looking to learn the Modern trim? Watch as Valerie takes you from prep to beautiful finish with techniques that can be applied to either pet or competition trims. Learn how to use a combination of clippers and scissors to achieve this beautiful trim. This look can also be applied to the German trim.

The Continental Trim

Allison Alexander

This seminar will teach you everything you need to know about the Continental trim. We will discuss how to put a dog into the Continental trim from scratch, how to fit the trim to any Poodle, the lines, shape and angulation of the trim, and the finishing touches for a balanced, elegant and stylish Continental. Allison will demonstrate how to achieve this trim and the tools to use. Whether you have a dog that needs a new haircut, an older dog to maintain, or you want to compete at the highest level, Allison will guide you through this classic trim.

German Trim with a Twist

Gabriel Feitosa

With its sharp and somewhat masculine look, the German Trim is an essential profile to have in your toolbox. Gabriel Feitosa, Andis Educator, will demonstrate his stylistic approach to this classic trim used in competitions and pet salons all over the world. He will teach you how to integrate creativity with tradition effectively. Gabriel will show you how to carve details into coats to make your work stand out in your salon and on social media.

Asian Fusion 101: Drop Coat

Olga Zabelinskaya

Olga will show you and explain how to take a drop coat and groom it to look like a baby doll, teddy bear, or stuffed animal. Japanese or Asian style of grooming helps to "sell" your grooms, attract new customers, and bring your grooming ability one step up to a creative way of dog grooming. You can take a mixed breed that's a drop coat or curly coat and create a mixed breed masterpiece.

Get the Drop on It!

Macie Pisa

Tired of your drop coats looking dull and heavy? Want your silkies to shine? Prep work makes the dream work when it comes to these coat types. Macie Pisa, winner of ABC’s Pooch Perfect, will demonstrate how to maintain these popular shop breeds. From baths to bevels, Macie will show you how to turn a Yorkie, Maltese, or Lhasa from “ew, yuck” to “OH, YES!”

Drop Coats with Jonathan David

Jonathan David

Drop coats can be a challenging groom to tackle. Join Jonathan in this session dedicated to mastering drop-coat breeds as well as mixed breeds with similar hair. Jonathan will cover the use of thinning shears for layering and using snap-on combs to achieve a cute and manageable look that even the most discerning client will love! Jonathan will also share his technique for achieving a beautifully-layered round head and face.

Demystifying the Drop Coat

Rachel Colant

Dreading your next drop coat haircut? Struggling to get a soft, blended finish? Are your Yorkie and Maltese haircuts coming out choppy? In this one-hour seminar, Rachel will demonstrate how you can set yourself up for success every time with simple techniques to help you create a consistently beautiful haircut on all drop coats. She will cover prep work, the best tools to use, and scissoring techniques. Rachel’s methods will help you achieve a gorgeous, blended finish to elevate your drop coat pet trims and make this difficult coat type a breeze!

Creating the Ideal Grooming Salon

Teri DiMarino

Teri will take you on a tour from the floor to the ceiling and from wall to wall in the construction of a new, state-of-the-art grooming salon that maximizes space and profits. Highlights will include the fine art of setting up a big salon in a small space by using time- and labor-saving equipment, effective storage by applying the “art” of utilizing “vertical square footage.” High visibility grooming and client comfort will be addressed as well as some hidden aspects of salon ownership such as seeking the right location, dealing with leases and landlords, as well as making retail work for you.

Dealing with “The Delusional Client”

Kelsey Ann Sexton

Groomers are faced with multiple inquiries and personalities when offering a service to the public. Is your salon set up for success to handle these “delusional” requests? “Can you fit her in today? Is my dog done yet? Why so expensive? Can I pick up after hours? Don’t poodle my doodle!” We hear these comical and frustrating requests often. In this seminar you will learn how to go from “Customer Servant” to “Customer Service” by structuring your salon to be prepared for whatever delusional demands clients can come up with.

Living Your Cordless Life

Jill Hailey & Blake Hernandez

In this inspirational power hour, Blake and Jill will give insider secrets to the life you've always groomed for. They will share key details in starting several successful businesses and also the trials and tribulations of when to pull the plug on less than thriving endeavors. Blake and Jill will teach you how they analyzed market patterns and used free or low-cost technology to make their dreams a reality.

Know Your Worth

Malissa Conti-Diener

Groomers have all different skill levels and business types. In this seminar, you’ll learn how to reveal your true costs of doing business, as well as an understanding of the structure of how and why your prices are created uniquely for your business model. Pricing is one of the most often talked about topics between groomers. You’ll learn the facts about setting your business goals and how to achieve them though proper pricing techniques, and also how to raise your prices and how to easily educate your customers on why this is a necessary part of doing business.

Friday Evening

Keep Them Coming Back for Creative

Adriane Pope & Angela Kumpe

It’s time to get creative with Adriane and Angela as they show you how you can keep your festive clients coming back and make them happy with each grooming session. In this class, Lori and Angela will show you how to do a detailed back “pettoo” with carving and dye work. Back pieces are ideal for repeat creative clients as they can be clipped off each grooming session for a new creative design. Pricing, quick tips and tricks will also be included in this unique seminar.

Barkleigh Senior Dog Certificate Course

Donna Owens

One thing we never want to do as groomers is to injure a senior pet. What works for younger dogs can send the older pet home limping and in pain for days. Prevention is the key. This seminar will provide an in-depth look at breeds that have a greater chance of developing certain aches, pains, and even severe problems as they age. Donna will show you how to care for these dogs and will discuss preventive measures to keep things at bay. Learn handling techniques that will make grooming easier on the dog and simpler for you.

What Have you Done for me Lately? Customer Service is Back!

Cheryl Purcell

Our industry revolves around customer service. Clients aren't just happy with good grooming nowadays—they want that something extra! Cheryl will discuss how to offer them the things they want, and how to bring customer service to the forefront of your business. The little things you can do to make clients feel appreciated often go neglected in our business. Prior to becoming a groomer, Cheryl worked in both the restaurant and retail business world where customer service is number one. Cheryl has owned her own business for over 20 years and her shop has received the Best of Award for Favorite Pet Place in her region—the only grooming shop ever to receive this honor. She will help you make your shop stand out as well!